Advanced Dedicated Server Support

FastServers.Net Support Operating Systems

• Red Hat 7, 8, 9 (Legacy; Not Recommended)
• Red Hat ES 3, 4
• Fedora Core 2, 3, and 4(Legacy; Not Recommended)
• centoOS 3, 4
• Windows 2000 Server
• Windows 2003 Server
• Windows 2003 Enterprise

FastServers.Net provides advanced ongoing support for most major server applications and operating systems.   As part of your selected DEFCON Management Level you are eligible for advanced support on the dedicated server.   Below are a list of supported applications and procedures that are common administrative related tasks.

Advanced Support Includes

• Installation, Troubleshooting of PHP Modules
• Installation, Troubleshooting  of Perl Modules
• Custom Apache/IIS Configuration
• Server Based Application Installation (based on admin approval)
• Web Server Troubleshooting/Optimization
• DNS Server Troubleshooting/Optimization
• Mail Server Troubleshooting/Optimization
• Microsoft SQL Server  Troubleshooting/Optimization
• mySQL Server Troubleshooting/Optimization
• Apache/IIS Troubleshooting/Optimization
• Backup Configurations
• Server Security Troubleshooting/Optimization
• Brute Force Detection Install/Configure
• Advanced Policy Firewall Install/Configure System "Root Kit" Scan
• Automatic Service Updates
• Resource Monitoring (Drive Space, Processor usage, Server Load)
• On-Demand Server Security & Health Assessment
• 3rd Party Application Installation/Integration (based on admin approval)

Does Not Include

• Restoration of Backups
• Server Transfers
• OS and Control Panel Re-Installs
• End User Script Installation (Ticket Systems, Billing Systems, ect..)
• End User Support Code Troubleshooting (PHP, .NET, PERL, ASP, and Others)
• Hacked Server Cleanup
• SSL Certificate Installation
• Installation/Support of Licenses software not purchased through FastServers.Net