Considering our commitment to the perpetual evolution and enhancement of our datacenter operations, it is necessary that we conduct routine environment cleansing, policy changes, inventory and overall operational consolidation to better streamline and perfect the services provided to our customers. Therefore, beginning June 29, 2007, and throughout the entire weekend ending July 1, 2007, FastServers will be performing mandatory datacenter floor maintenance to our Fremont facility. These activities will consist of the realignment of all FS-owned and operated servers, switches, and routing cores within the hosting facility in question. The purpose of this dispatch is to alert all of our Fremont customers, dedicated or co-located, of these planned events occurring at the end of June 2007.
It is imperative that all customers are aware of this maintenance as there will be multiple outages that will occur during our planned maintenance within this facility. At this time we cannot schedule around any particular customers' server operations, nor minimize the amount of downtime for a specific client; it is almost impossible to say when, precisely, we would handle a client's server during this operational window. FastServers will do its best to ensure that any downtime that occurs due to our mandatory maintenance shall have the least amount of impact on customers' hosting environments.
Customers who are interested in migrating to one of our other facilities, to ensure operations stay online for their hosting needs, should speak with a sales representative immediately to begin collectively working on a migration plan for their hosting needs. Our sales representatives will provide all of the necessary elements for customers wanting to upgrade/migrate to another facility to continue operations before this maintenance period is upon us. Please note that that if you choose to migrate to one of FastServers' other facilities, existing IP allocations will *not* be portable. This means that new IP addresses will need to be distributed to your solution within a new facility. Again, this is only for customers housed within our Fremont datacenter: by receiving this email, it's apparent that you have one or more servers housed within our Fremont hosting environment. In addition, customers running outdated operating systems, control panels, etc., will be *required* to upgrade to the latest releases supported by FastServers; co-location customers excluded, if a migration to an elsewhere facility is preferred.
If you have any additional questions about the migration, please contact a support representative who will forward your request to a FastServers.Net administrator for further clarification. If you are interested in migrating your solution prior to the outlined maintenance, please speak with a sales representative immediately.
Your cooperation is certainly appreciated!
Regards,
Terrance Bush
Chief Information Officer
FastServers.Net, Inc.
tlbush@fastservers.net
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